Privacy Policy

Effective Date: [January 10, 2026]

DCW Financial Inc. and DCW Financiers Inc. (“DCW Financial,” “we,” “our,” or “us”), powered by Experior Financial Group, are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, advertisements, services, or communications.

This policy applies to users in Canada and the United States.

1. Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Province, state, or location

• IP address and browser data

• Information you provide through forms, surveys, or messages

• Communication preferences

• Insurance and financial interest information

We collect this information when you:

• Submit a form on our website

• Respond to a Facebook or online advertisement

• Book a consultation

• Communicate with us via SMS, email, WhatsApp, or phone

2. How We Use Your Information

Your information is used to:

• Respond to your inquiries

• Provide insurance and financial services

• Schedule appointments and consultations

• Send relevant information and follow-ups

• Recruit and train financial professionals

• Improve our services and marketing

• Comply with legal and regulatory requirements

We do not sell your personal data.

By submitting your information, you consent to be contacted by DCW Financial via:

• Phone

• SMS / text messages

• Email

• WhatsApp

• Automated and manual communication systems

Message and data rates may apply.

You may opt out at any time by replying STOP to SMS or by using the unsubscribe link in emails.

We comply with:

• CASL (Canada)

• TCPA (United States)

4. Data Sharing

Your information may be shared with:

• Licensed agents and advisors within DCW Financial

• Experior Financial Group (our MGA/IMO)

• CRM, marketing, and communication platforms

• Insurance carriers and service providers

• Regulatory or legal authorities when required

All third parties are required to protect your data.

5. Data Storage & Security

We use industry-standard security practices to protect your information. Data is stored in secure systems including CRM platforms, marketing tools, and cloud-based databases.

Only authorized personnel can access your data.

6. Cookies & Tracking

Our website may use cookies, pixels, and tracking technologies (such as Facebook and Google) to improve user experience and marketing effectiveness. You may disable cookies in your browser.

7. Your Rights

You have the right to:

• Request access to your data

• Request correction or deletion

• Withdraw consent

• Opt out of communications

• Ask how your data is used

To make a request, contact us using the form on our website.

8. Quebec & Canadian Privacy Rights

We comply with:

• PIPEDA

• Quebec Law 25

Residents of Quebec may request data portability and deletion.

9. U.S. Privacy Rights

U.S. residents may have rights under state laws such as the California Consumer Privacy Act (CCPA). You may request access or deletion of your data at any time.

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page.

12. SMS Information Sharing Policy

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Information sharing to subcontractors in support services, such as customer service, is permitted.
  • All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    13. Contact

    For privacy-related questions, please contact us through our website’s contact form.

    DCW Financial Inc. / DCW Financiers Inc.

    Montreal, Quebec, Canada

    Powered by Experior Financial Group