PRIVACY POLICY

Effective Date: January 10, 2026

DCW Financial Inc. and DCW Financiers Inc. (“DCW Financial,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, advertisements, forms, and communications.

This policy applies to users in Canada and the United States.

1. Information We Collect

We may collect:

• Full name • Email address • Phone number (if provided) • Province/state/location • IP address, browser/device data • Information submitted through forms, surveys, messages, or bookings • Communication preferences

2. How We Use Your Information

We use your information to:

• Respond to inquiries and requests • Schedule appointments and provide requested services • Send relevant updates related to your request • Improve our services and website experience • Comply with legal and regulatory requirements

We do not sell your personal data.

Providing a phone number does not automatically mean you consent to SMS.

SMS consent is only provided if you voluntarily check an optional SMS consent checkbox on our forms or pages. Consent to receive SMS messages is not a condition of purchase or service.

Message and data rates may apply. Message frequency may vary.

You can opt out at any time by replying STOP. For help, reply HELP.

We do not sell, rent, or trade personal information.

We may share information with service providers that help us operate our business (for example, appointment scheduling, customer support, and communication delivery). These providers are required to protect your information.

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

6. Data Storage and Security

We use reasonable safeguards to protect your information and limit access to authorized personnel only. Data may be stored in secure systems such as CRM and communication platforms.

7. Cookies and Tracking

We may use cookies/pixels for analytics and to improve user experience. You can control cookies in your browser settings.

8. Your Rights and Choices

You may request access, correction, or deletion of your data, and you may withdraw consent for future communications at any time.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy. Updates will be posted on this page with the effective date.

11. Contact Us

DCW Financial Inc. / DCW Financiers Inc.
Phone: +1 607-357-7709
Email: Denesh@dcwfinancial.com
Website: https://dcwfinancial.com/contact/